Last Updated- April 10th, 2025

Company Name: Loly FZE LLC

Contact Email: beauty@loly.global

At Loly Beauty, we believe in honesty, transparency, and keeping things simple — including how we handle your personal information.

When you visit our website or make a purchase, you’re trusting us with your data. We take that seriously. This policy explains what kind of information we collect, why we collect it, how we use it, and what your rights are.

If you browse our website

When you visit our site, we may collect technical information like your IP address, browser type, device type, and which pages you view. We do this to better understand how people use our website, so we can keep improving it. This data is usually collected through cookies — small files stored on your device that help us remember things like your shopping cart or preferences.

You can choose to disable cookies in your browser settings if you prefer. Just keep in mind that some features (like your cart or account login) may not work as expected without them.

If you create an account or place an order

We’ll ask you for basic details: your name, phone number, email address, and shipping address. This information helps us:

• Process your order
  
  
• Send confirmation and delivery updates
  
  
• Provide support if anything goes wrong
  
  
• Deliver your products to the right place
  
  

We may also collect optional information, like your birthday or preferences, if you choose to share them — these help us personalize your experience.

All your data is stored securely using Odoo, the platform we use to run our website and backend systems. Payments are processed through Stripe, a secure payment provider, and we do not store your credit card details on our servers.

If you sign up for our emails

With your permission, we may send you updates about:

• New product launches
  
  
• Exclusive offers or discounts
  
  
• Skincare tips or useful content
  
  
• Gentle reminders about items you left in your cart
  
  

We only send emails we think will actually interest or help you — no spam. You can unsubscribe at any time using the link in our emails.

If we work with third parties

To run Loly Beauty smoothly, we sometimes work with trusted partners like:

• Stripe (for secure payments)
  
  
• Odoo (for managing our website and customer experience)
  
  
• Analytics and ad tools like Google Analytics or Meta Pixel (to understand how people use our site and improve our marketing)
  
  

These tools may collect anonymous information like page views or device type — never your name or contact info. Your personal data is never sold or shared with third parties for direct advertising or sales purposes.

If you want to access, update, or delete your information

You have full control over your data. You can:

• Ask to see what data we have on you
  
  
• Request changes to correct incorrect info
  
  
• Ask us to delete your data entirely
  
  
• Opt out of marketing emails whenever you like
  
  

To do any of the above, just email us at beauty@loly.global and we’ll take care of it.

If we ever change this policy

We may update this page from time to time to reflect changes in how we handle data. If we make major changes, we’ll let you know. The current version of the policy will always be available on our website.

By using our site

You're agreeing to the terms in this Privacy Policy. If you don’t agree with it, we completely respect that — and we encourage you to reach out with any questions before you use the site or place an order.

This policy is governed by the laws of the United Arab Emirates.